TECH MAHINDRA IS HIRING FOR VARIOUS INTERNATIONAL CHAT SUPPORT AND SECURITY ANALYST (WORK FROM HOME/OFFICE) POSTS
Tech Mahindra Recruitment 2024: Work From Home/Office, Private Job Update Tech Mahindra is hiring for numerous international chat support and security analyst positions. Interested and eligible candidates can apply by the deadline of 10-05-2024. For more details regarding the Tech Mahindra recruitment, such as job vacancies, salary information, application fee, selection process, educational requirements, results, age limit, and other pertinent information, please refer to the detailed information below.
Job Location for Tech Mahindra Recruitment 2024 -
For security analyst post, candidates will be working from home and office as well as it has a hybrid work style and office location will be Pune. For international chat support, job location will be Chennai.
Number of Vacancies -
There are numerous vacancies available.
Name of Vacancies and Number of Posts - Vacancies for the following positions are listed below:
- Security Analyst
- International Chat Support
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Responsibilities for Security Analyst -
- Aim to stay informed about emerging cyber security threats
- Participate in a scheduled on-call support system
- Act as the primary stakeholders for monitoring activities
- Manage all security alerts
- Please review the alerts and take appropriate action.
- Manage customer inquiries via WebChat, emails, and social media
- Offer customer and technical assistance
- Inform current and prospective customers about product and service details
- Keep customer records up to date
- Recognize and elevate urgent matters to the team leader and operations team
Salary/Pay and Grade Pay - The salary for the international chat support position will range from Rs 20,800 to 37,500, while the security analyst position offers an approximate monthly salary of Rs 33,300. More details regarding the salary can be found in the notification.
Age Limit - For this recruitment, candidates must be a minimum of 18 years old. Tech Mahindra has not specified any upper age limit.
Educational Qualifications - The educational requirements for this position are outlined below.
- International Chat Support - {Candidates should have completed 12th grade or hold a bachelor's degree in any field}.
- Security Analyst - Requires a graduate degree in any field and at least one year of experience in cybersecurity.
Knowledge and Skills Required -
- Strong Customer Service Abilities
- Proficient verbal communication skills in Hindi
- Ability to read, understand, and write in English
- Typing speed of 25 words per minute with 85% accuracy
- Demonstrates a strong commitment to customer service and exhibits a high level of customer focus
- Willingness to work in varying shifts, including nights
- Basic proficiency in Hindi and English languages
- Address all inquiries courteously and professionally
- Work collaboratively with the team.
Selection Method -For Tech Mahindra recruitment, candidates will be chosen through a process of shortlisting and virtual or field interviews. If an applicant meets the desired age and qualification criteria, they will be notified via their registered mobile number or email for the next stage of the interview process.
Work Experience - No prior work experience is necessary for international chat support. Both fresh candidates and those without any experience are welcome to apply for this opportunity.
How to Apply - All eligible and interested candidates must apply online through the official website or via the provided link below.
Click Here to Apply Online for International Chat Support
&
Click Here to Apply Online for Security Analyst
Candidates must register online and submit their applications solely through online channels. Any applications received through offline methods will be promptly rejected.
Last Date for Submitting Application Form -All applicants need to submit their applications by or on the deadline (10-05-2024). No applications will be accepted after this date.
Important Note - Applications submitted after the deadline will not be reviewed. Incomplete or tardy applications lacking required documents will be declined without additional information. Therefore, it is crucial to submit all application forms before the deadline to prevent rejection. Late or incomplete applications will not be processed.